Lean Six Sigma White Belt · Free Practice Question Easy
Question 5
When employing Lean methods to improve a process, what is the first step?
- A Reduce variation
- B Eliminate non-value-added activities
- C Identify value
- D Automate processes
Reveal correct answer
Correct answer: C
Explanation
When employing Lean methods to improve a process, the first step is to identify value. This means understanding what activities within the process add value to the customer and which do not. Once these have been identified, it becomes easier to eliminate or automate non-value-added activities in order to reduce costs and maximize efficiency.Discussion
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